Upfirst - Notice history

All systems operational

Web App - Operational

100.0% uptime
Mar 2026
Apr 2026
May 2026

Real-Time Call Processor - Operational

100.0% uptime
Mar 2026
Apr 2026
May 2026

Post-Call Processor - Operational

100.0% uptime
Mar 2026
Apr 2026
May 2026

OpenAI → Realtime API - Operational

OpenAI → Chat Completions API - Operational

Telnyx → Voice API - Operational

Telnyx → Outbound Messaging API - Operational

Telnyx → Number Searching API - Operational

Telnyx → Number Ordering API - Operational

ElevenLabs → Text to Speech API - Operational

Deepgram → Text to Speech API - Operational

Notice history

View current status

May 2026

Small number of Eleven V3 TTS generations returning 429s on the Global Residency Server
ResolvedDegraded performance17 minutes
  • ResolvedUTC

    The incident was resolved.

  • IdentifiedUTC

    We recently identified an issue where a smaller number of Eleven V3 TTS generations were returning 429s on the global residency server. This affected users on lower priority tiers. The service has since been fully restored and is operating normally.

Subscription checkout failing
ResolvedDegraded performance

  • Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submiterrorsource:email during checkout.

    UTC
Elevated Latency and Errors on API
ResolvedDegraded performance2 hours 25 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have received additional reports of elevated latency and errors after our previous recovery update. Mitigation remains in place, and we are monitoring recovery while we validate the remaining impact.

  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • IdentifiedUTC

    We are still implementing the mitigation.

  • UpdateUTC

    We are investigating the issue for the listed services.

  • InvestigatingUTC

    We are investigating the issue for the listed services.

MAY26
Scheduled maintenance for Programmable Voice - Voice API EU/US
CompletedMaintenance1 hour 45 minutes
  • CompletedMay 26, 2026 at 11:30 AMUTC

    The scheduled maintenance has been completed.

  • In progressMay 26, 2026 at 9:45 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedMay 26, 2026 at 7:44 AMUTC

    Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

MAY26
Scheduled maintenance for Programmable Voice - Voice API EU/US
CompletedMaintenance1 hour 45 minutes
  • CompletedMay 26, 2026 at 11:30 AMUTC

    The scheduled maintenance has been completed.

  • In progressMay 26, 2026 at 9:45 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedMay 26, 2026 at 7:44 AMUTC

    Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

Apr 2026

APR30
Scheduled maintenance for Programmable Voice - Voice API EU/US
CompletedMaintenance1 hour 15 minutes
  • CompletedApril 30, 2026 at 2:30 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 30, 2026 at 1:15 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedApril 30, 2026 at 12:55 PMUTC

    Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

APR29
SIP Trunking and voice services update: all regions
CompletedMaintenance5 hours
  • CompletedApril 29, 2026 at 11:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 29, 2026 at 6:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedApril 29, 2026 at 10:49 AMUTC

    Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.

APR28
Scheduled maintenance for Programmable Voice - Voice API EU/US
CompletedMaintenance1 hour 31 minutes
  • CompletedApril 28, 2026 at 9:31 AMUTC

    The scheduled maintenance has been completed.

  • In progressApril 28, 2026 at 8:01 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedApril 28, 2026 at 7:14 AMUTC

    Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

APR27
SIP Trunking and voice services update: all regions
CompletedMaintenance5 hours
  • CompletedApril 27, 2026 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 27, 2026 at 12:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedApril 24, 2026 at 1:43 PMUTC

    Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.

APR22
Scheduled maintenance for Programmable Voice - TeXML, Voice API EU/US
CompletedMaintenance2 hours
  • CompletedApril 22, 2026 at 1:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 22, 2026 at 11:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedApril 22, 2026 at 10:43 AMUTC

    Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

Mar 2026

No notices reported this month

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