Upfirst - Subscription checkout failing – Incident details

All systems operational

Show current status

Subscription checkout failing

ResolvedDegraded performance

Affected

OpenAI → Realtime API

Operational from 5:27 AM to 5:27 AM

OpenAI → Chat Completions API

Operational from 5:27 AM to 5:27 AM

  • ResolvedUTC

    Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submiterrorsource:email during checkout.