Web App - Operational
Web App
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Real-Time Call Processor - Operational
Real-Time Call Processor
Post-Call Processor - Operational
Post-Call Processor
OpenAI → Realtime API - Operational
OpenAI → Realtime API
OpenAI → Chat Completions API - Operational
OpenAI → Chat Completions API
Telnyx → Voice API - Operational
Telnyx → Voice API
Telnyx → Outbound Messaging API - Operational
Telnyx → Outbound Messaging API
Telnyx → Number Searching API - Operational
Telnyx → Number Searching API
Telnyx → Number Ordering API - Operational
Telnyx → Number Ordering API
ElevenLabs → Text to Speech API - Operational
ElevenLabs → Text to Speech API
Deepgram → Text to Speech API - Operational
Deepgram → Text to Speech API
All impacted services have now fully recovered.
We have applied the mitigation and are monitoring the recovery.
We are investigating the issue for the listed services.
We are continuing to work on implementing a mitigation.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
We are working on implementing a mitigation with the downstream infrastructure provider.
The incident was resolved.
We recently identified an issue where a smaller number of Eleven V3 TTS generations were returning 429s on the global residency server. This affected users on lower priority tiers. The service has since been fully restored and is operating normally.
We have received additional reports of elevated latency and errors after our previous recovery update. Mitigation remains in place, and we are monitoring recovery while we validate the remaining impact.
We are still implementing the mitigation.
The issue affecting Text-to-Speech (TTS) generation, which was causing intermittent 500 errors, has been resolved. The service is now operating normally.
We are currently investigating an issue affecting TTS, where some generations are failing with a 500 error.
Some API requests may have experienced elevated error rates for approximately 2-3 minutes starting at 16:43 UTC on May 22, 2026. The issue has been resolved now.
May 2026 to Jul 2026
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