Upfirst - Elevated 431 Errors – Incident details

All systems operational

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Elevated 431 Errors

ResolvedDegraded performance2 hours 25 minutes

Affected

OpenAI → Realtime API

Degraded performance from 10:22 PM to 12:47 AM

OpenAI → Chat Completions API

Degraded performance from 10:22 PM to 12:47 AM

  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • InvestigatingUTC

    We are continuing to investigate the issue regarding elevated 431 errors and are working on the mitigation.

  • IdentifiedUTC

    We have identified that some users are experiencing elevated 431 errors for the impacted services.

    We are working on implementing a mitigation.