Upfirst - Elevated error rates – Incident details

Elevated error rates

ResolvedDegraded performance21 minutes

Affected

OpenAI → Realtime API

Degraded performance from 11:35 AM to 11:57 AM

OpenAI → Chat Completions API

Degraded performance from 11:35 AM to 11:57 AM

  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • IdentifiedUTC

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.