Upfirst - Calls are slower to process than usual – Incident details

OpenAI → Chat Completions API experiencing degraded performance

Calls are slower to process than usual

Resolved
Degraded performance
Started 24 days agoLasted less than a minute

Affected

Post-Call Processor

Operational from 11:30 PM to 11:30 PM

Updates
  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved

    Due to issues with Amazon Web Services, calls may be stuck processing longer than usual.