Upfirst - Small number of Eleven V3 TTS generations returning 429s on the Global Residency Server – Incident details

All systems operational

Small number of Eleven V3 TTS generations returning 429s on the Global Residency Server

Resolved
Degraded performance
Started 2 months agoLasted 17 minutes

Affected

ElevenLabs → Text to Speech API

Degraded performance from 11:53 AM to 12:10 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident was resolved.

  • Identified
    UTC
    Identified

    We recently identified an issue where a smaller number of Eleven V3 TTS generations were returning 429s on the global residency server. This affected users on lower priority tiers. The service has since been fully restored and is operating normally.