Upfirst - Elevated errors for GPT-5.6 Sol on the API – Incident details

OpenAI → Chat Completions API experiencing degraded performance

Elevated errors for GPT-5.6 Sol on the API

Monitoring
Degraded performance
Started about 1 hour ago

Affected

OpenAI → Chat Completions API

Degraded performance from 9:08 AM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic.
    We continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery

  • Identified
    UTC
    Identified

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.