Upfirst - Users may experience elevated error rate for gpt-4o-mini in the API – Incident details

All systems operational

Users may experience elevated error rate for gpt-4o-mini in the API

Resolved
Degraded performance
Started 3 months agoLasted 29 minutes

Affected

OpenAI → Chat Completions API

Degraded performance from 5:12 AM to 5:41 AM

Updates
  • Resolved
    UTC
    Resolved

    All impacted services have now fully recovered.

  • Monitoring
    UTC
    Monitoring

    We have applied the mitigation and are monitoring the recovery.

  • Identified
    UTC
    Identified

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.